Terms and conditions
Welcome to Love and Ink Nottingham
TERMS, CONDITIONS AND REGULATION INFORMATION
- Definitions and Details
- Services
- Regulations and Licensing
- Risks and Liability
- ID and Consent
- Age Requirements
- Offers and Promotions
- Booking and Deposits
- Aftercare Advice and Service
- Gift Vouchers
- Cancellation and Refunds
- Finance Partner
- Privacy Policy
- Misc
1. DEFINITIONS AND DETAILS:
The Company - Love & Ink Nottingham is the 'Company' owned by Ink Religion Ltd and is a family owned limited company The registered number is 12259060
T/A - Trading as Love & Ink, Love and Ink Nottingham is a trademarked name owned by Love & Ink Ltd
The Studio - The Studio is the location of Love and Ink Nottingham 6 Bridlesmith Walk NG1 2HA, Nottingham.
Artists - The artists are the people carrying out the treatment be it tattoos, piercings, make up or removal. The artists are self employed professionals who are personally selected and commissioned by the Company to carry out their service sat the Studio. They are also inspected and licensed by the Local health Authority to carry out the services specifically for the Studio.
Procedure or Treatment - Is the tattoo, piercing or laser removal service provided by the artists on behalf of the company.
2. SERVICES:
The studio's business is to provide services known as procedures and/or treatments. These procedures/treatments are carried out by fully trained and licensed professional artists on behalf of Love and Ink of Ink Religion Ltd.
These services are:
- Tattooing
- Piercing
- Piercing removal
- Tattoo Removal by Laser
3. REGULATIONS AND LICENSING:
The services provided are governed by the Skin Piercing legislation and by-laws of Nottingham County Council. The Studio and artists follow and comply with the required hygiene guidelines and the Company's Hygiene procedures are available upon request. A copy of the artists registration certificates and the council bylaws are in display at the studio. All licensing information can be found on TWBC's`website.
4. RISK AND LIABILITY:
All of the procedures/treatments carried out at the Studio involve breaking the skin and is therefore creating a wound which will carry a risk of scarring and/or infection. All procedures are carried out in a clean environment certified by our Local Health Authority. All artists are inspected and licensed by our Local health Authority. The Studio and the Artists follow strict hygiene and sterilisation procedures as advised and approved by the Local Health Authority and Best Industry Standards. These procedures are available upon request. The Artists and the Company will provide full advice and support at the point of treatment and printed advice is stated in brief on the pink copy of the consent form as well as in full in the aftercare guidelines document. These aftercare guidelines can also be found on this website https://loveandinknottingham.secureserversites.net/piercing
As much as we can provide and support, we cannot however control the aftercare and the environment of the treated area after it has left the Studio and therefore the Artist or the Company cannot be held liable for any infection, scarring, reaction or rejection within the treated area or any part which may be affected.
5. AGE REQUIREMENTS:
For Tattooing: The legal age requirement for tattooing is 18+. This is UK law and not flexible in any situation and photo ID is required.
For Piercing: The age requirements are set by licensing guidelines and the company's insurance with ID required . All are 18+ and require photo ID if appearing under the age of 25. Parental or legal guardian consent for under 18 is as follows:
Ear Lobes (1sts) 8yrs + with parent /legal guardian present and both IDs
Ear Lobes (2nds) 16yrs+ with parent /legal guardian present and both IDs
Cartilage 16yrs + with parent /legal guardian present and both IDs (photo)
Nose 16yrs + with parent /legal guardian present and both IDs (photo)
Navels 16yrs+ with parent /legal guardian present and both IDs (photo)
Face 18yrs + with written consent and both IDs (photo)
Nipples & Dermals 18yrs + with photo ID
Intimate piercings 18yrs + with photo ID
6. ID AND CONSENT DOCUMENTS - THE ESSENTIAL BIT:
If you appear under the age of 25, we will ask for ID to confirm age suitable for treatment as required by UK law, EHO bylaws and insurance specifics.
What you need:
Photo IDs accepted include:
- Passport
- Driving licence
- Provisional Driving Licence
- Government issued bus pass with birth certificate
- Other forms of ID may have to be checked with the council and/or insurance company. This can take time/days and we may not be able to carry out the treatment in the timeframe you require If this means missing your appointment your deposit will be lost.
ID must be a VALID (in date) legally recognised document and we will require it to be presented at every treatment.
PARENT/LEGAL GUARDIAN consent for under 18s:
Parental/legal guardian consent is required for piercings only under the age of 18. However, tattoos is 18 by law and therefore there is no parental consent option available. No exceptions! Sorry (not sorry) we're professionals and we do things right here!
Where this is applicable, the studio requires the consent and ID from BOTH parent/legal guardian and the minor receiving the piercing. The minor must be accompanied by the consenting parent/legal guardian during the treatment.
ID required for consenting adults :
Parent to minor with same surname: Photo ID with legal name confirmation eg passport, driving licence
Parent to minor with different surname : Photo ID plus document showing name change
ie marriage certificate, deed-poll, child benefit etc Any other documents will require checking if acceptable.
Legal guardian: Photo ID plus document to show legal guardianship eg child benefit or legal custody document
PLUS ID required for the minors: Minor age 8 (first lobes) - birth certificate
Minor age 16-18(other piercing) - Photo ID
We cannot accept consent from any other adult other than proven legal guardian. This is a requirement by the Environmental Health Office and our insurance company. It is in the safety interest of the customer receiving the treatment as well as the studio and its artists. We are professionals and will not make exceptions if it's against by-laws.
All services require customer consent and sometimes parental consent. Before every and any treatment is carried out, a consent form is provided for your information of risks and liability and must be signed with honest answers given. The company reserves the right to refuse service if any information or documentation is not provided to the requirements of the studio and legislation.The customer undergoing the treatment must sign consent of their knowledge and acceptance of the treatment.
7. OFFERS AND PROMOTIONS:
The discounts and promotions offered by the Company at the Studio are in good faith and subject to availability. All offers work on a discounted/reduced basis to our standard pricing structure and can be removed, amended or discontinued at any time. All offers and promotions are available at set or advertised times only and cannot be extended, carried over or used on unadvertised days/times/periods. Offers that require an offer code, promotional flyer or loyalty card must be presented to reclaim the offer. Offers are subject to availability and cannot be shared between customers or appointment times. Offers are at the companies discretion at all times.
Competitions and Giveaways: Any of these are offered as part of a marketing campaign and terms are at the managements discretion. This can be withdrawn at any time and participants are requested to follow certain criteria to quality. Winners are announced usually on the post it was initiated on and if they don't claim it within a designated period or maximum of 3 months then the prize can be withdrawn. Winners will be expected to have their prize used for marketing ie posts relating to the winner or the piece/prize that they claimed. Failure to comply may result in the prize being withdrawn or charged.
We are a private family company and not a corporation, all offers and promotions are given as a goodwill gesture and at the managements discretion.
8. BOOKINGS AND DEPOSITS:
As a service provider, the business is all about time allocation so securing your time is key for running the business, giving the right time allocation per customer and allowing the artists to prepare for the works to be carried out. Therefore, all bookings require a non-refundable deposit to secure your appointment and the artists time.
9. AFTERCARE ADVICE AND SERVICE:
With every service, we are here every step of the way to advise and support you. Before, after, during, after and even after hours via Facebook messenger, e-mail or IG; there is always someone here for you!
Before every service you will be asked to read, complete and sign a consent form which you will receive a copy. The consent form informs you of the risks and liability of the treatment and it also informs you of the after care advice and where the full advice will be found on our website. You will also receive an e-mail aftercare guideline document after each treatment and the artist will explain the process and importance of aftercare. It is your responsibility to follow the advice given and contact us with any queries or concerns. We cannot be held responsible for what happens outside of the studio.
10. GIFT VOUCHERS:
Gift vouchers can be purchased in the studio in denominations of £10, £25, £50 and £100 and can be used for any services provided in the studio. They cannot be redeemed online. The have a validity date of 12 months from date of purchase with an expiry date clearly stated on the voucher. Any gift vouchers given away in competitions or promotions can have a shorter validity life and this will be stated on the voucher. Cash change cannot be given from vouchers, any change due will be returned in voucher form with the smallest denomination of £5.
11. CANCELLATIONS AND REFUNDS:
As a service provider, the business is all about time allocation and is serviced by artists who carry out a certain amount of preparation before the service begins. We therefore require a non-refundable deposit for tattoos to secure the artists time and any cancellations or re-arrangements require a notice of at least 48 hours. Money paid for deposits, design requests and services are non-refundable once the service has started be it in design preparation, opening of materials and set up time by the artist.
If an appointment needs to be rearranged, we require 48 hours notice (and confirmation of change by us) we will then transfer the deposit money to another appointment made at the time of cancellation for a period of up to 3 months ahead. Any service that the artist has started any preparation for (ie once consent has been given for the artist to begin preparation) the cost is non refundable which includes piercing.
'If you order food in a restaurant, take a bite and then change your mind, you would still pay for your food...same applies with drawing designs and using materials. Please be sure before we start!'
13. PRIVACY POLICY:
According to new regulations about holding personal details we have the following policy information:When you book a tattoo, laser treatment or piercing with us, we ask for an email address so we can send you the confirmation of your appointment. We use a small online subscription service called Square that confirms and reminds you (once) about your appointment. It works well because if you miss your appointment you’ll lose your deposit. This is an automated email from the system. Nothing else, no mail shots or spam, just the confirmation and reminder.When you complete a consent form, it also asks you for your email or phone number address, this is asked in case you forget your aftercare or consent forms and then we can email them to you. Nothing more.
In all occasions, providing your email address is completely optional. As we only use it to send you the information on the service you would have just paid for, if we can’t send it to you then it’s your responsibility to remember what we have verbally told you or you can access our terms on our website in your own time. Our terms, conditions and aftercare advice are in full on our website but no appointment times are kept on there. As we don’t keep a mailing list for our customers we can’t actually email this to everyone!
14. MISC:
Ink Religion, established in 2019, is not linked or connected in anyway to any to the previous Rogue LTD and is not linked or connected in anyway to any previous business that occupied the same address or previous trading name of Love and Ink Nottingham LTD. Any purchases made from the previous company is not held under any type of warranty or contract of Love and Ink Nottingham LTD and Ink Religion Ltd. This includes gift vouchers purchased or work carried out by previous artists.
